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Privacy Policy

Last Updated: [08/05/2023]

Welcome to Mumsend! At Mumsend, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you access and use our website and services. By using Mumsend's website and services, you consent to the practices described in this Privacy Policy.

1. Information Collection and Use

1.1 Personal Information: We may collect personal information that you voluntarily provide to us during the registration process or when using our services. This may include your name, address, email address, phone number, and other relevant details.

1.2 Transaction Information: When you engage in money transfers or other financial transactions on our platform, we may collect information related to these transactions, including payment details and recipient information.

1.3 Log Data: Like many websites, we collect certain non-personal information when you visit our website, such as your IP address, browser type, operating system, and browsing behavior. This information is used to analyze website usage trends and improve our services.

2. Use of Information

2.1 Providing Services: We use the information collected to process your transactions, facilitate money transfers, and offer customer support.

2.2 Communication: We may use your contact information to communicate with you about your account, transactions, and promotional offers. You can opt-out of marketing communications at any time.

2.3 Improving Services: Your information helps us enhance and personalize our services, as well as optimize our website's functionality and user experience.

3. Information Sharing

3.1 Third-party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, including payment processors and verification services.

3.2 Compliance and Legal Requirements: We may disclose your information if required to do so by law, or if we believe such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Security

We employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Choices

5.1 Updating Information: You can review and update your personal information by logging into your Mumsend account.

5.2 Opting out: You can choose not to receive marketing communications from us by following the instructions provided in our emails or by contacting our support team.

6. Children's Privacy

Mumsend's services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their information without parental consent, please contact us, and we will take appropriate action to remove such data.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [support@mumsend.com].

Thank you for choosing Mumsend. Your trust in us is essential, and we are dedicated to safeguarding your privacy and providing a secure and reliable money transfer experience.

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